Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Sales Enablement Manager will be responsible for the execution and delivery of enablement programs that serve the Japanese Market Unit.

Using their knowledge of the Japanese language and culture, the candidate will have the opportunity to design as well as translate and adapt global programmes for roll-out locally across the employee and partner communities in an engaging and meaningful way. Success will be measured in the adoption of the strategies, content, capabilities and tools following the enablement initiatives.

The Sales Enablement Manager will maintain regular contact with the Global Sales Excellence Team and will ensure all enablement and training is aligned to the structure and content detailed in the global strategy.

Key growth drivers in this strategy include:

  • Increased sales effectiveness based on a common best practice sales process
  • Value based selling techniques and methods
  • Significant growth of the direct sales force
  • Significant growth of the partner ecosystem

The Sales Enablement Manager is responsible for providing the IFS sales force in Japan with the information, knowledge, capabilities and tools required to maximise business opportunities and achievement against sales targets.

Responsibilities will include but not be limited to:

  • Develop and align the Japanese “Gold Standard” IFS sales enablement strategy with the overall Global Enablement Strategy
  • Build and maintain close working relationships as part of the Market Unit Leadership Team, Communicate and manage program objectives, activities and deployment plans to management stakeholders within the Market Unit
  • Work closely, collaboratively and build relationships across functions, including but not limited to HR, Learning & Development, Partners, Sales Leaders, Operations, Marketing, R&D to increase sales results and productivity
  • Support on-going development and certification programs for customer facing teams in line with the Global Enablement Strategy. This will include facilitation and content creation to enable processes, practices and tools needed to enable success
  • Develop, Execute, Own the scheduling, organization and delivery of training activities including new hire onboarding for the Market Unit eg, Sales Bootcamp, aligned with global strategy
  • Develop, deliver and utilise creative techniques and a variety of sales enablement delivery mechanisms to reach the organization - leveraging multiple modalities to train/guide/coach
  • Develop and direct the development of sales training (including playbooks and job aids) working together with sales management to ensure successful completion by all new hires and all those in new roles
  • Work closely with IFS Academy to publish, maintain and monitor the use of the sales enablement curriculum within the Learning Management System
  • Collaborate with Global Sales Excellence Team to contribute to global events such as Sales Kick-off (SaKo) and others, as required by the Global Sales Excellence Team.
  • Continuous improvement and refreshing of the onboarding curriculum as identified in collaboration with sales leadership and HR

Qualifications

To be successful in the role you will likely have:

  • Exceptional communication skills, both written and verbal as well as advanced presentation/facilitation skills in both Japanese and English
  • Flexible and adaptable attitude, with high level of energy, drive, enthusiasm, initiative and commitment
  • Ability to build and maintain strong relationships and navigate through senior stakeholder discussions
  • Naturally strong prioritisation, project management approach and style to enabling, tracking and measuring delivery of outcomes
  • A background working in, with or managing sales teams in an enterprise software sales and/or in a sales enablement role
  • Ability to design, develop, and deploy experimental learning programs and learning journeys

Qualifications

To be successful in the role you will likely have:

  • Exceptional communication skills, both written and verbal as well as advanced presentation/facilitation skills in both Japanese and English
  • Flexible and adaptable attitude, with high level of energy, drive, enthusiasm, initiative and commitment
  • Ability to build and maintain strong relationships and navigate through senior stakeholder discussions
  • Naturally strong prioritisation, project management approach and style to enabling, tracking and measuring delivery of outcomes
  • A background working in, with or managing sales teams in an enterprise software sales and/or in a sales enablement role
  • Ability to design, develop, and deploy experimental learning programs and learning journeys

Additional Information

Ideal attributes

  • Ability to map out activities and timeline for a complex customer engagement – including internal & external stake holders – leading to a commercial resolution.
  • Courageous individual who is able to lead difficult conversations constructively to achieve mutually agreeable outcomes.
  • Strong sense of curiosity with the ability to question the current ‘As Is’ state looking for new opportunities
  • Strong sense of ownership and willingness to roll up your sleeves
  • Strong executive presence and a clear ability to distil critical facts and complexity into clear business cases and value propositions.
  • A keen sense of urgency and drive to achieve results.

Sales Enablement Manager

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