Short & Medium Rental Houses Manager

Japan Experience

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan.

Our mission is to become the leading brand for all Europeans who love Japan and want to travel there.

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, car rental, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/.

And discover our promotional video!

In 2022, Japan Experience managers launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/).

In 2024, A new Japan Experience office opened in Milan, Italy, to better address the Italian market.

In March 2025, Japan Experience acquired FTC, top-leading group tours' DMC in Japan.

In December 2025, Japan Experience joined Marietton Group (Havas, Selectour, Austral Lagons, Akilanga, Vista, SPVA, Time Tours), the first leading French company for worldwide travel.

2026? Let's write it together...!

What do we expect from you?

We aim at finding our House team manager, dedicated to our 50+ short and mid-term rental traditional houses (link here), with the following responsibilities:

• Manage, motivate, and develop a team of 5 house operations staff, in Tokyo, Kyoto and Kanazawa.
• Ensure all properties meet our quality, cleanliness, maintenance, and safety standards.
• Coordinate cleaning, maintenance, repairs, and property inspections.
• Work closely with customer service, sales, and marketing teams to ensure a seamless guest experience.
• Identify and implement process improvements to increase efficiency and guest satisfaction.
• Manage relationships with property owners, external suppliers (cleaning, maintenance), contractors, and local partners (city hall, neighbors associations).
• Contribute to the expansion and continuous improvement of our portfolio.
• Reporting: Monitor occupancy, guest feedback, operational performance indicators, budgets and operational costs.

Who are you?

• You have previous experience managing hospitality, accommodation, property management, or rental operations.
• You have demonstrated leadership experience and enjoy managing and developing teams.
• You are highly organized, detail-oriented, and solution-driven. You remain calm under pressure.
• You have excellent communication and interpersonal skills.
• You are customer-focused and committed to delivering outstanding guest experiences.
• Experience with short-term rental platforms, hospitality operations, or traditional Japanese properties is a strong advantage.
• Professional proficiency in English and Japanese (Native, N1 or N2) is required; French language skills are a plus.
• You are a resident of Japan with a valid work permit.

Join us and help share the unique charm of traditional Japanese houses while creating memorable experiences for western travelers in Japan.

For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:

• Fixed part of 300 000 - 400 000 yens (depending on experience)

• Annual bonus linked to the achievement of your OKR (Objective Key Results)

We offer a 正社員 contract with a 3-month trial period, renewable for 2 months.

You may need to work on some week-ends to support your team.

Position is based in Kyoto, mainly home-office and on the ground in the house with your team. We also have an office close to Ginkaku-ji temple.

You will report to Product Team Director, based in Tokyo where 35 other Japan Experience team members work.

The position is opened from June 15th.

Our hiring process:

1. A 15/30 min first interview with HR person in charge
2. 1h meeting with Product Team Director
3. 30 min meeting to assess your team spirit skills, with another manager
4. 30 min with Japan Experience CEO

Réf: 590f7438-bafb-4784-a4f6-923daf99df8f