As a Desktop Support Technician you will provide technical assistance, support and advice to users. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining
Dedicated to re-defining how teams work together, this Pre-IPO company integrates all aspects of your workflow into a single platform. Recognized and utilized by well-known household brands in Retail, Automotive, Technology, and Entertainment, this start-up company
Build the future of data. Join the Snowflake team. Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。私たちと一緒に急成長していくデータの未来を一緒に築いていきましょう！ Cloud Support Engineer team? Snowflakeサポートチームは質の高い問題解決能力を備え、お客様がデータドリブンなビジネスインサイトや結果を引き出せるよう、全力でサポートしています。専門知識を持ったメンバーで構成されており、お客様のビジネス成功のためチームで力を合わせています。ご要望に耳を傾け、学習し、コネクションを作り上げることにより、お客様とのパートナーシップを築いています。 チームのミッションはお客様を第一に考え、誠実さを持ち、イニシアチブと責任を持って業務を遂行することです。世界トップクラスの顧客満足度を日々向上させております。 Snowflakeのサポートチームの拡大に伴い、テクニカルサポートマネージャーを募集しております。 テクニカルサポートマネージャーとして、現在成長中のグローバルテクニカルサポート組織内のチームのマネジメントをして頂きます。主な業務内容としては：チーム内テクニカルスタッフの指導、エンジニアリングチームと協力しカスタマーに影響を及ぼす不具合の修正・機能改善を実行、採用活動やサポートスタッフの育成、チームの数値目標の設定や達成に向けての戦略などを含みます。 お任せしたいのはそれだけではありません。世界一のテクニカルサポートサービス提供という目標に向けた具体的なアイデア、ナレッジベースのコンテンツ、ベストプラクティスや方法論など様々なものを責任者としてチームと共に作りあげ、実行に移して頂きます。チーム一丸となり、他社の追随を許さない優れたサービスやサポートの提供を目指します。 Your impact as a Manager: 24x7x365 SaaS環境下で、チームと共に優れたテクニカルサポートを提供 一般社員・管理職両方を含む、国内外のチームメンバーの採用/指導/トレーニングやスキルマネジメント サポート・ディベロップメント・オペレーション各チームと協力の上、お客様のインシデントの発生から解決までの一連のプロセスに責任を持つ 困難な状況においても適切な判断を下し、最適な結果をもたらす データドリブンな決定で、オペレーションの質や効率を高める SLA, CSAT, Time to Resolution (TTR)などを含む、カスタマーサクセスに向けた数値目標の管理 知識構築、インシデント管理、新機能の進捗や製品フィードバック等を通して、プロダクト・エンジニアリング部門との関係を構築し深める
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery,
About the Role: This position primarily focuses on answering and troubleshooting client support tickets escalated by our global client facing level 1 support teams and platform incidents; working closely with Dev, QA, Infra and OPS teams to investigate
職種 正社員 職務明細 【About Catalina Marketing Japan】 Catalina has influenced shopper behavior by delivering personalized ads. We help CPG Brands, Retailers, and Agencies optimize at every stage of planning, execution, and measurement based on insights extracted
We are seeking a skilled and dedicated Bilingual Japanese - English Deskside Support Specialist to join our IT team. In this role, you will provide technical support and assistance to our employees, ensuring smooth and efficient operation of IT
Our client specializes in the rapid software modeling of new propulsion fuels and technologies, focusing on new fuels for Internal Combustion Engines, Hybridization, Electrification, and Hydrogen and Fuel Cell technology. Join us and lets work together
Key Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products Participate in or own first chamber Build & Test in Apps lab Solve issues, or work with Engineering to address issues identified
About ClickHouse We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches. By offering a true column-based DBMS, it allows for
Job Title Support Engineer Job Title Support Engineer Location The role is situated in Tokyo, Nihonbashi, or Narita International Airport. You will have on-the-job training at Narita Airport for at least three days a week in the initial three months.
About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks
The technical sales management department links our sales business unit and our customer needs towards the central power solutions team, responsible for the global product development in Vestas. The Technical Bid Engineer role within technical sales management is a highly
The Technical Sales Management department is the regional arm of our global Technical Sales Organisation, which links our Business Unit and our customer needs towards the central Power Solutions Team, responsible for the global Product Development in Vestas.
Job Description Technical Services Manager (Japan) At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer
As an IT support, you will work with a small team of IT engineers and will ensure smooth support of day to day technical operations of trading floor which will be the core component of your role, with desktop support, Windows
Lead Software Engineer (manager) C＃あるいはC++、Rust、Java ※Please click apply for detailed information! Client Details This is start-up international IT company that develops IDE for documents focusing on Legal industry. Using rule-based approach and NLP, similar to coding editors/IDE,
- Company is a global company listed on the New York Stock Exchange - Company supports a fully international environment, with English as the dominant language (Japanese is not required for this position. - Company has ~150
