Tier 2 Escalation Specialist at Smartsheet Tokyo, Japan Smartsheet is looking for a Support Specialist in Japan who will be responsible for tackling complex technical issues. Successful individuals in this role will enjoy troubleshooting, testing, and documenting
Company Description Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and
Who are we? Equinix is the world’s digital infrastructure company®, operating over 250 data centersacross the globe. Digital leaders harness Equinixs trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations
Your Job Ensure customer satisfaction by assessing the quality of products and taking ownership of communication between the plant and customer. What You Will Do 1. Make initial analysis of customer returned parts, including returns from OEM customers (0km failure)
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
ELA will fund an individual contributor Sales support role- Customer Solutions Engineer (CSE) based in Asia. This incumbent will report into ELA, and take direction from the two Product Managers and have a matrix reporting line to Asia
At Weights & Biases, our mission is to build the best developer tools for machine learning. Weights & Biases is a series C company with $250 million in funding and a rapidly growing user base. Our
Business Escalations and Advanced Technical Support Manager Description - Job Summary • This role is responsible for managing a team focused on well-defined, limited-scope activities and ensuring adherence to organizational policies and procedures. The role oversees the
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment
Key Responsibilities Performs all standard service activities through Tier I with moderate assistance. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues in a timely manner
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
RSA - Technical Support Engineer 2 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering
Our Company: If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
ABOUT THE COMPANY Our client is a leading provider of technology scouting, market research, and business intelligence services on emerging technologies with a global presence spanning over 80 countries. Our client assists international organizations in making
TokyoTech Co., Ltd. is hiring a Customer Service Representative to assist customers with inquiries and provide exceptional service. Roles and Responsibilities: Respond to customer inquiries via phone, email, or chat. Provide information about products/services and resolve customer issues. Escalate complex
Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. Perform language translation and proofreading where necessary. Respond and support players issues via chat and email, including but not limited
Responsibilities encompass collaborating with client IT design teams and Level 1 Service Desk to deliver support for fundamental infrastructure and desktop technologies standard to the clients operational setup. Additionally, the role involves hardware asset management, overseeing the
