Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and
This position primarily will be working with the Water Egress Capability (WEC) system. The Field Service Representative (FSR) shall perform all WEC related preventative and corrective maintenance in accordance with the supporting published USMC Technical Manuals. FSR shall
As Senior Technical Editor(Or Senior Editor), you will in charge of the editorial work, including collection, classification, and analysis of law-related information in general, and leads this work by linking the information and enhancing the content of
Hiring Manager: Tomonari Hayami Talent Acquisition Advisor: Tomo Yamane Job Code Level: CVP3 Refer Your Friends! Position Summary: The Manager will be responsible for leading the EDI (Electronic Data Interchage) solution implementation post go-live in Japan
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site
At BBH we value diverse backgrounds, so if your experience looks a little different from what weve outlined and you think you can bring value to the role, we will still welcome your application! What You
At BBH we value diverse backgrounds, so if your experience looks a little different from what weve outlined and you think you can bring value to the role, we will still welcome your application! What You
Build the future of data. Join the Snowflake team. Snowflake is seeking an Educational Services Coordinator (Japan) dedicated to supporting all aspects of technical training delivery and providing customer support primarily for our customers/partners/internal teams located in APAC,
As part of the Instrument Services team, you will take ownership of cases assigned, driving & delivering high quality service resolution; provide timely onsite support to address service repair issues at customer sites according to contract prioritisation. Ensure the
Build the future of data. Join the Snowflake team. Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。私たちと一緒に急成長していくデータの未来を一緒に築いていきましょう！ Cloud Support Engineer team? Snowflakeサポートチームは質の高い問題解決能力を備え、お客様がデータドリブンなビジネスインサイトや結果を引き出せるよう、全力でサポートしています。専門知識を持ったメンバーで構成されており、お客様のビジネス成功のためチームで力を合わせています。ご要望に耳を傾け、学習し、コネクションを作り上げることにより、お客様とのパートナーシップを築いています。 チームのミッションはお客様を第一に考え、誠実さを持ち、イニシアチブと責任を持って業務を遂行することです。世界トップクラスの顧客満足度を日々向上させております。 Snowflakeのサポートチームの拡大に伴い、テクニカルサポートマネージャーを募集しております。 テクニカルサポートマネージャーとして、現在成長中のグローバルテクニカルサポート組織内のチームのマネジメントをして頂きます。主な業務内容としては：チーム内テクニカルスタッフの指導、エンジニアリングチームと協力しカスタマーに影響を及ぼす不具合の修正・機能改善を実行、採用活動やサポートスタッフの育成、チームの数値目標の設定や達成に向けての戦略などを含みます。 お任せしたいのはそれだけではありません。世界一のテクニカルサポートサービス提供という目標に向けた具体的なアイデア、ナレッジベースのコンテンツ、ベストプラクティスや方法論など様々なものを責任者としてチームと共に作りあげ、実行に移して頂きます。チーム一丸となり、他社の追随を許さない優れたサービスやサポートの提供を目指します。 Your impact as a Manager: 24x7x365 SaaS環境下で、チームと共に優れたテクニカルサポートを提供 一般社員・管理職両方を含む、国内外のチームメンバーの採用/指導/トレーニングやスキルマネジメント サポート・ディベロップメント・オペレーション各チームと協力の上、お客様のインシデントの発生から解決までの一連のプロセスに責任を持つ 困難な状況においても適切な判断を下し、最適な結果をもたらす データドリブンな決定で、オペレーションの質や効率を高める SLA, CSAT, Time to Resolution
企業概要 IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their
Tier 2 Escalation Specialist at Smartsheet Tokyo, Japan Smartsheet is looking for a Support Specialist in Japan who will be responsible for tackling complex technical issues. Successful individuals in this role will enjoy troubleshooting, testing, and documenting
Company Description Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run
Location： Shiodome HQ Division： Business Transformation Dept. Job level： Manager Report to： Group Manager Contract type： Full time Roles & Responsibilities ・As a Technical lead, Lead the Business transformation to design, build/development and implementation of global solution
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
#LI-FR2 We are Datadogs in-house product experts. The technical solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Enablement Manager (TEM) provides advisory services to our largest
Business Escalations and Advanced Technical Support Manager Description - Job Summary • This role is responsible for managing a team focused on well-defined, limited-scope activities and ensuring adherence to organizational policies and procedures. The role oversees the
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via
