Japan Customer Service Specialist ポジションの概要 このポジションは、顧客（ユーザー、看護師、代理店など）からのサービス依頼やクレーム等を電話で対応し、関連部門と協力して、適切な解決策及び回答を提供する。 Responsibilities 自社製品に関連する最新の知識を身に付ける 様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する 社内の関連する部門と協力し、顧客に適切な解決策、及び回答を提供する 顧客からの情報を自社顧客システムに適切に入力する Work experience requirements 8年以上の社会人経験 顧客からの電話への対応 グループリーダー経験 医療業界の経験があれば望ましい Local Specifications 日本語 流暢（Native Level） Japan Customer Service Specialist...
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