Account Services Manager / アカウントサービスマネージャー Description - アカウントサービスマネージャー(ASM)の職務内容 担当する顧客 日本国内でHP Indigo デジタル印刷機およびHPインクジェットデジタル印刷機を導入する顧客3社～5社程度。 主な役割 お客様とのコミュニケーション、技術課題の進捗管理、各種改善プロジェクト等の企画・立案・遂行、パートナーおよび国内外他部署との連携、サービスコストの管理、各種レポーティングまで、様々なタスクが含まれる。関係する社内の関連部門、グローバルの部署、社外の協力会社と連携を取りながら、お客様のオペレーショナルエクセレンス達成と成長を支援する。 また、担当する顧客以外においてもHPソリューションの提案、開発、提供などを行い、HPビジネス売上増へ繋げる。 業務内容オペレーショナルエクセレンスの達成と成長の支援 顧客担当者とのコミュニケーションおよび関係維持（工場（現場オペレーター、生産管理部門）、マネジメント、IT部門など） 各種技術課題の管理、および早期解決に向けた支援（エスカレーション等） 生産性（オペレーショナルエクセレンス）のモニタリング、阻害要因の分析 改善のために必要な教育やソリューションの提案、デリバリー支援 活動計画の立案、定期的な報告（社内およびお客様） 生産性向上ミーティングなどを企画し定期的にアップデートを行う プロジェクト管理 新台インストール、アップグレード、移設等のプロジェクトをプロジェクトリーダーとして遂行 国内外のインストールマネージャー、サービスマネージャー、エンジニア、営業、マーケティングなどと協調し、インストール計画を立案、提案を取りまとめ、お客様と合意する スケジュールに沿って必要なリソースを調整し、プロジェクトをデリバリーする。 プロジェクト進捗を社内外へ報告する。 問題が起きた際は適宜エスカレーションを行い解決に努める 残課題についてはパンチリストを作成し、進捗を管理、報告を行う ビジネス開発および営業サポート 新ソリューションの開発およびデリバリーのリード（以下は一例） 新規ユーザーに対する立上げ支援プロジェクト HP Indigoの特徴を活用したカラーソリューション 複雑な要件の加工機の調査および提案 ソフトウェア/ワークフローソリューションの活用提案、コンサル 営業サポート
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved
Job Purpose: To support the organization to build end to end solution architecture for sales opportunities on the solution domain of Data Center, Security, Data Analytic or Cloud through the provision and application of technical expertise
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Who we are looking for An individual who is energetic, collaborative, proactive and works well within a team. FX Operations Tokyo works closely with FX Sales Tokyo to support their business. As part of FX Operations
Summary Posted: May 14, 2024 Weekly Hours: 37.5 Role Number: 200551350 Imagine what you could do here? At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. If you bring
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About the role This role leads the BC Quality team in Japan based at the Takasaki factory and partners with Country MD for commercial support. The person is responsible for ensuring the design and implementation of
Job Description レゴ・グループの成長を共に牽引し、多くの子供たちにレゴの楽しさを届けていくためのエキサイティングな挑戦にぜひご参加ください! レゴグループでは Senior Demand Planning Manager を募集しています。 興味のある方は、以下のリンクから採用情報にアクセスください。 皆様の応募を心から楽しみにしております。 Are you detailed and strategic leader who enjoys building a trusted network within both the Markets and Channels & Operations? Bring the demand planning expertise to
Our Enterprise Customer Success Manager (CSM)’s works closely with customers to discover their business needs and then coach them on the best way to use Tricentis testing tools in order to obtain business value and exceed their targeted business
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company,
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
JOB SUMMARY Responsible for overseeing and coordinating the revenue management functions (pricing, competitive assessments, etc.) and recommending inventory strategy for participating Franchise hotels across all brands in Japan. This includes all room segments (transient, group, and
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company,
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Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago,
Overview The Team Manager will support the Director in leading, developing and supporting the sales, operations, and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. He/She will assume oversight for
