Date Posted: 2024-03-12 Country: Japan Location: Tokyo International Air Terminal 1F, IT Machine Room (S3D0), Ota-ku, Haneda Airport 2-6-5, Tokyo, Japan Position Role Type: Unspecified Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is
Introduction The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring. Job Mission The mission of the DUV Field Service Engineer(FSE),
Job Summary Be responsible for maintaining Quality System/ data and provide analysis for improving quality of production What you will do 1. Product Quality Test: Understand all the test methods for quality test, can perform all
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス(Managed Device Service - MDS) ・プリンター関連のマネージドサービス(Managed Print Service - MPS) マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Job Description Act as global team member of product marketing for High-Performance MCU Tools and Infrastructure Collection, definition, and close follow-up on Global customer requirements Develop and drive solution strategy (e.g., ecosystem for each market segment/
Welcome to Bulgari Hotel Tokyo! Chef Niko Romito creates the menus offering the Hotel overall. Chef Romito is one of the world’s most celebrated chefs, with 3 Michelin stars for his Reale restaurant in Abruzzo and
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to
Welcome to Bulgari Hotel Tokyo! Chef Niko Romito creates the menus offering the Hotel overall. Chef Romito is one of the world’s most celebrated chefs, with 3 Michelin stars for his Reale restaurant in Abruzzo and
People Resources GA&JP, Service Operation Support. 人材リソース GA&JP、サービス運用サポート Region APC Service APAC People Resources Responsibilities Work to the highest safety and environmental standards whilst ensuring that assignment targets are met Carry out periodic service inspections in
Responsible for the coordination of post-sales activities associated with implementing and supporting customers. Work closely with client and internal resources to interpret client needs, ensure our product meets their needs and monitor project status. Keep client
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At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles,
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Job Purpose The Ethics & Compliance Officer Japan & South Korea is responsible for implementing strategic goals, planning efforts, managing projects and providing measurable inputs into processes, standards and operational plans for the Ethics & Compliance
The Opportunity: Avantor Fluid Handling (AFH) offers customized Single Use solutions that cater to the unique needs of biopharmaceutical manufacturers throughout the bioprocess workflow. The solutions include Masterflex peristaltic pumps, tubing, Single Use assemblies, and hardware. The