Job Description Responsibilities: Prioritize customer satisfaction and deliver outstanding customer service to improve the overall customer experience Cultivate a customer-centric culture through mentoring team members Collaborate with team members and managers to exceed customer expectations, drive business
Work Schedule Other Environmental Conditions Office Job Description ポジション概要 best-in-classのサービス戦略を実行いただきます。 業務内容 システム導入計画、preventive maintenance (PM)スケジューリング、ハードウェアおよびソフトウェアのアップデート実行の管理 機器の稼働時間を最大化のため、サービス契約に従いタイムリーで効果的なサポートとサービスを提供する KPI、設置機器のパフォーマンス、ローカルサービスコストを理解し行動することにより当社のビジネスをサポートする チームメンバーの指導育成により顧客サポートにおける技術サービス体制を構築する。 顧客との関係を構築し営業担当者をサポートすることにより、顧客とのビジネスチャンスを開拓する スペアパーツの正確な記録を管理し、パーツが適切に使用され、コスト効率よく管理されるようにする 応募要件 電気・機械等工学部系、もしくはライフサイエンス（生命科学・理学・農学・医学・薬学等）系を専攻された方 診断薬もしくは医療機器業界におけるテクニカルサービスご経験 5年以上 体外診断用医療機器（IVD）/ 診療化学臨床化学検査システムに関する知識 海外チームとのコミュニケーションに必要な英語力 好ましい要件 フィールドサービスチームをリードした経験 その他求める経験 顧客との関係構築力を発揮した経験 KPIを中心としたデータ分析に精通し社内外関係者とのより柔軟なコミュニケーションを発揮した経験 サーモフィッシャーサイエンティフィックについて サーモフィッシャーサイエンティフィックジャパングループは、多様な製品とサービスを提供している革新的なサイエンスソリューション企業です。東京、横浜、名古屋、大阪、福岡などに拠点を持ち、バイオ関連機器、分析機器、計測機器、ラボ用製品、臨床診断用機器、研究・臨床検査試薬、クリニカルサプライチェーンサービス、医薬品開発・製造受託サービスなどを提供しています。 Technical Services Manager (Japan)
Work Schedule Other Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that
Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world
Are you an experienced medical professional and passionate about Medical Affairs? Are you a dynamic leader with a passion for driving MSL team? If so, we have an exciting opportunity for you to join our team
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery,
The Associate Director, reporting to the Japan Brand Practice Lead, will work in close partnership with the APAC/global brand team, and other key Practice and teams in Japan to advance the vision for the Brand Practice
What makes us Qlik? A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive
MAS Bid/Program Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global
Account Manager This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven
Imagine the What. Build the How. Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied
Are you looking To make meaningful changes at the fastest-growing tech company in Japan? For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact? To build the next
1 Your role in our team - Leading national and international pharmaceutical MES IT-software projects - Planning and managing project budgets - Ensure internal and external stakeholder management - First line of contact for Japanese customer
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and
Job Purpose: To support the organization to build end to end solution architecture for sales opportunities on the solution domain of Data Center, Security, Data Analytic or Cloud through the provision and application of technical expertise
