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Customer Experience Associate Jobs In 東京

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Customer Experience Associateの求人-東京 - 65 Job Positions Available

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Merck Group jobs

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich

Merck Group  29 days ago
Intuitive jobs

Company Description 会社の説明 Intuitiveでは、果たすべき使命に向けて皆で団結して取り組みます。当社は、低侵襲治療は生活をより豊かにする治療であると考えています。独創性とインテリジェントなテクノロジーを通じて医師の潜在能力を広げ、制約なく治療できるようにします。 私たちは、ロボット支援手術におけるパイオニアであり市場リーダーとして、インクルーシブで多様性のあるチームの育成に努め、変化を生み出すことに尽力しています。25年以上にわたり、世界中の病院や医療チームと協力して、ヘルスケアのいくつかの最も困難な課題の解決を支援し、可能なことを前に進めてきました。 Intuitiveは、さまざまなバックグラウンドを持つ優秀な人材の努力によって成り立っています。優れたアイデアはどこからでも得られると信じ、私たちは、思考の多様性と相互の尊重に根差したインクルーシブな文化の醸成に努めます。また、包摂性(インクルージョン)を持ってチームメンバーを指導し、ありのままの自分で最高の仕事ができるよう力づけます。 変化を生み出すことを望む情熱的な人々が、当社の文化の原動力となっています。私たちのチームメンバーは、誠実さを重視し、高い学習能力と物事をやり遂げるエネルギーを持ち、当社が新しい考え方ができるよう多様な実体験をもたらします。私たちは、チームメンバーが引き続き当社の使命を遂行し、最大限の可能性を実現できるよう、積極的に投資して彼らの長期的な成長をサポートします。 医療従事者と患者さんのグローバルなコミュニティを目指して大きく躍進しようと尽力しているチームの一員になってください。一緒に、低侵襲治療の向上に取り組みましょう。 Job Description Position Summary デジタル サポート アソシエイトは、IntuitiveのDigital Productsについて、電話、メール、SNS等の方法で社内外の顧客にTier 1 のカスタマーサポートを提供します。Digital Productの内容を理解し、トラブルシューティングを確実に行い、高いコミュニケーション能力を持って顧客の問題をタイムリーに解決する優れたサービス・サポートを提供します。社内のシステムを効果的かつ正確に使用し、注文、デビット/クレジット、製品の苦情など、デジタル製品以外の基本的な顧客の問い合わせにも対応します。Intuitiveのデジタル製品について、カスタマーサービスの他のスタッフへの情報共有、トレーニングや新たに入社したメンバーへのトレーニングも行います。 Roles and Responsibilities Intuitive のデジタル製品に対し、Tier 1 サポートを担当する 顧客からの問い合わせや要望をもれなく迅速に、プロフェッショナルに対応する 必要となる最小限の指示や教育により、すべてのデジタル製品サポートタスクにおいて熟練度を向上させる 通常のトレーニングを経て、ManualやWork Instructionを理解し、その内容に基づいた業務を遂行する。また、業務の変更と共にマニュアルやワークインストラクションの内容更新に貢献する。 問い合わせや苦情などを、もれなく正確に社内システムに登録する 問い合わせや苦情などのインシデントをいつ、またどのように他のチームにエスカレーションするかを正確、迅速に判断し、エスカレーションする 問い合わせや苦情などに対し、解決または他部門に引き継ぐまで、オーナーシップと責任をもって対応する 法令、コンプライアンス要件および社内規定の理解 品質、サービスレベル、知識、スケジュール順守、その他マネジメントが定義した指標に対するパフォーマンスや生産性の目標を達成または上回る 全ての顧客情報に関し機密性を維持する

Intuitive  27 days ago
SAP jobs

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace

SAP  27 days ago
JPMorgan Chase & Co. jobs

Join the team that is helping the most important clients for J.P. Morgan Payments business! As a solution center associate within our Payments business, you will be expected to build strong relationships with clients and prospects across

JPMorgan Chase & Co.  26 days ago
JPMorgan Chase & Co. jobs

Are you interested in part of the Credit risk team to identify, measure, limit, manage and monitor credit risk across our businesses? Credit Risk assesses, permits, and manages credit and counterparty risks on an industry, client,

JPMorgan Chase & Co.  25 days ago
JPMorgan Chase & Co. jobs

Are you interested in part of the Credit risk team to identify, measure, limit, manage and monitor credit risk across our businesses? Credit Risk assesses, permits, and manages credit and counterparty risks on an industry, client,

JPMorgan Chase & Co.  25 days ago
Dyson jobs

About Us Dyson is a global technology company. Using a desire to make things work better as a catalyst for invention, our team of 3,000 engineers and scientists are passionate about developing technology that solves the

Dyson  23 days ago
Gartner jobs

About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business

Gartner  22 days ago
Marriott International jobs

Hotel Description The 200-key hotel will be located in the heart of Tokyo between Shinagawa and Tamachi Stations and is a key component of JR East’s extensive redevelopment project of the former JR Shinagawa Depot Railway

Marriott International  22 days ago
Juniper Networks jobs

ENTERPRISE PRE-SALES ENGINEER Juniper is changing what’s possible in networking. We’re going beyond building the networks customers expect — we’re building the networks customers deserve. And the world is taking note. But to continue to excel, we have

Juniper Networks  21 days ago
Keywords Studios jobs

Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there

Keywords Studios  20 days ago
DTCC jobs

Position Title: Relationship Management Associate Director Location: Tokyo, Japan Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in

DTCC  20 days ago
Keywords Studios Plc jobs

Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there

Keywords Studios Plc  17 days ago
Blue Yonder jobs

Overview: Work with BLUE YONDER customers to better understand their needs and how BLUE YONDER’s products or services will fit those needs. Spend time learning everything they can about a variety of different industry verticals and BLUE

Blue Yonder  18 days ago
IQVIA jobs

Job Overview The Sr Specimen Management Associate is responsible for various activities associated with receipt, storage, and shipment of clinical specimens. Responsible for equipment maintenance. Guides entry level staff on routine procedures. Essential Functions • Responsible for

IQVIA  13 days ago
Believe jobs

Company Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience

Believe  11 days ago
Wise jobs

Job Description We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC), starting on 28th May 2024

Wise  2 days ago

企業概要 Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892

Abercrombie And Fitch Stores  12 days ago
Square jobs

Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by

Square  12 days ago

企業概要 Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892

Hollister Co. Stores  12 days ago

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