Business Head - Owndays

Role Overview

We are looking for a Business Head – Owndays to lead and scale the business across key markets.

This is a full P&L ownership role, responsible for driving growth, profitability, and customer experience while building a scalable, tech-enabled, and high-performing business. As a core member of the leadership team, you will partner closely with the CEO to translate strategy into data-led, system-driven execution across geographies.

This role requires a hands-on operator with a strong commercial and operational lens, who can leverage technology, data, and automation to drive smarter decisions and scalable growth.

What You’ll Drive:

1. Business Ownership & Growth

• Own end-to-end P&L—revenue, margins, and profitability

• Define and execute growth strategy across markets and channels

• Use data and insights to identify and unlock new opportunities for scale

2. Tech-Enabled Retail & Customer Experience

• Drive store performance—conversion, productivity, and customer satisfaction

• Enable omnichannel and tech-led customer journeys across touchpoints

• Leverage data and tools to improve in-store experience and decision-making

3. Supply Chain & Operations

• Oversee supply chain, inventory, logistics, and manufacturing alignment

• Drive efficiency, speed, and cost optimization across the value chain

• Build scalable, system-driven processes to support multi-market growth

4. Data, Systems & Decisioning

• Drive adoption of real-time dashboards, analytics, and performance tracking systems

• Move from reactive reporting to forward-looking, insight-led decision-making

• Identify opportunities to embed automation and tech-enabled workflows across operations

5. Expansion & Market Scaling

• Lead market entry, store expansion, and network growth

• Ensure operational readiness and seamless integration of new markets

• Build repeatable, system-led playbooks for scaling across geographies

6. Financial & Performance Management

• Own key business metrics—revenue, margins, cost efficiency, inventory turns

• Drive strong performance governance through data visibility and structured reviews

• Partner with finance on planning, forecasting, and profitability

7. Team & Leadership

• Build and lead high-performing teams across functions

• Create a culture of ownership, speed, and data-driven decision-making

• Strengthen leadership depth and organizational capability

8. Cross-Functional Leadership

• Partner closely with CEO and leadership team to drive outcomes

• Align merchandising, marketing, supply chain, and operations to business goals

Who You Are:

• Proven business leader in retail, consumer, or omnichannel businesses

• Strong track record of owning and scaling P&L across markets

• Deep understanding of retail operations, supply chain, and customer experience

• Experience in multi-market / international environments

And importantly:

• You think in systems, not just functions

• You are tech-forward, comfortable leveraging data, dashboards, and tools

• You bring a builder mindset—focused on scalability, automation, and continuous improvement

• Strong commercial acumen with high ownership and execution bias

• Comfortable operating in fast-paced, high-growth setups

• Strong leadership and stakeholder management skills

• Fluent in Japanese and English

Preferred Background:

• Experience in retail, lifestyle, or QSR chains

• Exposure to Japan and Southeast Asia markets

• Experience in high-growth or founder-led environments

What Success Looks Like:

• A scalable, tech-enabled business model across markets

• Consistent, profitable growth with improving efficiency

• Strong store performance and customer experience metrics

• Data-driven teams and decision-making culture

• Seamless, system-led expansion across geographies

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