Job Description: Business Overview The Rakuten Group’s core management philosophy is to empower people and society through innovation. With a user base of over 100 million in Japan (and over 1 billion globally), we provide more
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to
The HR Service Administrator will be responsible for providing an efficient and effective support to all HR customers, predominantly to the HR Business Partner or HR Manager. The holder of this position will oversee the whole employee
The Red Hat Customer Experience and Engagement (CEE) team is looking for several Software Maintenance Engineers to join us in Tokyo, Japan. You will be responsible for prioritizing assigned work and resolve routine to semi-routine issues with
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and
Exciting opportunity to be part of Payments Client Service Account Management team, focused on enhancing client experience! As an Associate within the Client Account Management (CSAM) team in Payments business, youll play a pivotal role in enhancing
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to
Responsibilities: • Developing, maintaining & utilizing great customer understanding for assigned accounts • Understanding customers’ general business model and strategy for the ownership & operation of their RE/wind assets • Understanding customers’ organizations, key stakeholders and
Responsibilities: Supervise all operations related to: Quality HSE Production performance Asset security Operations and maintenance activities Budget control Profit and losses Employee review and development Qualifications: Technical or business, commerce degree equivalent Valid driving license for Japan
セールス、サービスサポートオペレーショングループ員として、社内外顧客と良好な関係を保ちながら、多岐にわたる営業事務、一般事務業務を遂行する。 但し、当部署は広範囲に渡るサポートを提供しているため、部署内での担当業務の変更の可能性あり。 Responsibilities: コールセンター電話受付、顧客対応 Handling customer call, communication with customer by phone, e-mail 社内基幹システム上の顧客情報、装置情報、エンジニア情報、その他マスターデータ管理業務 ERP system data entry, maintenance including but not limited to customer info, Install base data, engineers other customer related data. ーツ販売、サービス修理依頼に対する、見積作成、受注、パーツ配送手配、事務処理、経理処理を迅速に正確に行う Order process
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Client Services Coordinator Reports to: CSC Team Leader Purpose of the role 社内外を問わずグローバルな顧客基盤を担当し、高い正確性と細部まで行き届いた注意力をもってデータの完全性を確保します。マスター顧客データの作成、管理および維持を行い、顧客認証要件の設定から保守に至るまでの一連のプロセスを完結させます。また、規制要件およびビジネス要件を確実に満たすため、技術チームと連携しながら業務を遂行します。 Key Responsibilities & Accountabilities:
Leading global semiconductor equipment manufacturer Snr Manager Service General Responsibilities The Manager reports to the Account Director and is responsible for all customer service operations for a leading global semiconductor manufacturing equipment manufacturer. You will oversee products installed
Job Title: End User Service Specialist Job Location: Meguro Tokyo, Japan Job Responsibilities: Key Responsibilities The role of Specialist, End User Service provides technical responsibility for Web Conferencing Support, Executive Support and Project Management. The role will also
Job Description SummaryVirtual Service Salesは、担当エリアにおけるMSA（MSA=Maintenance Service Agreement／保守契約）ビジネスの管理運営と成長に責任を持ちます。今後保守ビジネスへの顧客ニーズは多様化します。 自身がエリア顧客のニーズをしっかりと理解し、Virtual Service Sales Leaderが定める戦略のもとでMSAビジネスを推進します。各ブロック・エリアMSAリーダー、エリアサービスリーダー、フィールドサービスエンジニア、チャネルパートナーと連携し保守契約の確実な更新（Renewal）、新規獲得、Price-up、グレードアップ契約（Up Sell）の案件管理と実行を促進します。 GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn
Key Duties 1. 全国でのアフターサービス活動の管理とサポート Japan 全域におけるアフターサービス（修理、保守点検、トラブルシュート）の品質向上と効率化をリードし、顧客満足度の最大化を図る。 2. Distributor 向け修理トレーニングプランの企画・実行・評価スキームの構築 販売代理店（Distributor）のサービス技術レベルを向上させるためのトレーニングプログラムを企画・設計。 トレーニングの運用管理、効果測定、改善サイクルを確立し、継続的なスキルトランスファーを推進。 3. 連携企業とのエンゲージメント戦略の策定と新たなサービスモデルの展開 協力企業・委託業者との関係構築およびパフォーマンス管理を主導。 共同で新たなサービス提供モデルを開発・導入し、サービス品質および業務効率向上につなげる。 4. パーツ在庫管理および最適化のリード、改善活動のオーナーシップ 全国のサービスパーツ在庫の最適配置、発注管理、ロス削減を推進。 データ分析にもとづく在庫最適化と物流効率化の改善施策を企画・実行し、コスト効率とサービスリードタイムの改善をリードする。 Key Activities 修理対応（現地・リモート） Repair work ( onsite and remote) 機器設置工事対応（現地・リモート） Installation work( onsite and remote) 社内・パートナー会社のサービストレーニング企画・立案・実施 Planning
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our
Job Description An exciting opportunity has arisen for an enthusiastic, proactive and delivery driven individual to join our Customer Services Airline Support Team (AST) network in Japan, as a Field Service Representative. AST provides Operational Fleet and Service Delivery
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and
Report to Manager of Trust Client Services team and work closely with not only other Client Service Staffs but Operation and other departments (Risk, Legal, Compliance) to ensure client satisfaction is maintained Manage daily calls and emails for
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is