【職種】テレマーケティング・テレフォンオペレーター 業界シェアNO.1の人材管理システムを開発している企業で、自社システムのカスタマーサポート業務をお任せします。 【具体的には】 ・自社システムを導入いただいたお客様からの問い合わせ対応(メール・電話) →システムの操作方法や機能説明、活用事例や不具合等への対応 ・クライアント向けの資料作成、修正 ・マニュアル、ドキュメント作成 ・その他付随する業務 ※マニュアルの用意があります! ※自社システムの操作方法などは研修がありますのでご安心ください! <使用ツール> ・PC:Windows ・ツール:Zendesk、Redmine、Slack、Zoom <業務補足> 問い合わせについては一律で専用のフォームからのみ受け付けていますので、 いきなり電話がかかってくることはありません。 渋谷駅より徒歩10分圏内(渋谷区/最寄り駅:渋谷駅) 9:30〜18:30(実働8時間) ※9:30〜17:00、10:00〜17:00等の時短も相談可 【残業】基本ありません 【派遣先について】 【体制】 全体15名(男性5名、女性10名) 平均年齢:30代半ば ▼働き方:在宅勤務 ※数日は研修のため出社になります ※業務状況により必要に応じて出社の可能性もあります ▼受動喫煙対策:屋内禁煙 業種:IT・通信・Web関連 【派遣会社】株式会社キャリアデザインセンター 【うれしい制度をご用意☆】 ◆交通費全額支給、在宅手当 ◆各種社会保険完備(健康保険・厚生年金保険・雇用保険・労災保険) ◆慶弔金制度(結婚、配偶者の出産時に支給) ◆慶弔休暇(結婚、配偶者の出産、弔事の際に付与) ◆定期健康診断 ◆有給休暇制度
Job Description The Security Compliance Team at Zendesk supports the business by maturing, growing, and maintaining its compliance with security and privacy certifications for its products. Our mission is to strengthen Zendesks security posture and empower our business
What is #LifeatAF? How can we crystalize its DNA into one eye-catching sentence for you? Our culture is defined by our people! Everyone is an approachable professional, tenacious and versatile, a challenging team member, and a
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Have you created the perfect music playlist? Apply to this opportunity today! ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Job Description Zendesk is hiring! Were looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience, and offers polished presentation skills. Our SMB Account Executives single-handedly own an outbound and inbound pipeline
Job Description The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful selling to Enterprise and