■Customer Success組織について マイクロソフトは、「Empower every person and every organization on the planet to achieve more.（地球上のすべての個人とすべての組織が、より多くのことを達成できるよ うにする）」という企業ミッションのもと、お客様の「デジタルトランスフォーメーショ ン」を支援することを最重要活動のひとつとして取り組んでいます。 「デジタルトランス フォーメーション」を実現するための手段として、クラウドをベースにした各種サービス をお客様に活用いただくことになりますが、こうしたサービスは、導入しただけではビジ ネス変革の目標を達成するのは簡単ではありません。 Customer Success 部門では当社のクラウドサービスを活用してお客様のビジネス変革を成 功させる、デジタルトランスフォーメーションの推進役としてお客様のビジネスおよび IT の意思決定者と共に価値を実現できるようご支援します。 ■Customer Success Account Managerの概要について Customer Success Account Manager (CSAM) は、ポストセールスに責任を持ちお客様の ビジネスやIT目標を理解した上で、 お客様との強固なリレーションシップの構築・成果 と価値実現を意識したサポートプログラムの提供計画策定と優先度付け・アカウント営業 チームなど他部署との密な連携による支援リソースのオーケストレーション・各種技術的 なブロッカーの解決に必要なサービス提供により、お客様のデジタルトランスフォーメー ションを成功に導きます。 Responsibilities ■職務内容
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and
We are looking for a Customer Success Manager (CSM) to join us in Tokyo! As a subject matter expert of our Risk Intelligence solutions post-sale, you will help to differentiate customer experience and lead a successful customer adoption, retention and
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
Job Description Responsibilities: Prioritize customer satisfaction and deliver outstanding customer service to improve the overall customer experience Cultivate a customer-centric culture through mentoring team members Collaborate with team members and managers to exceed customer expectations, drive business operations, and continuously improve
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Summary Posted: May 17, 2024 Role Number: 200551888 Japan Assisted Sales Senior Manager is responsible for the leadership, development & commercial success of the Retail Customer Care (RCC) teams within the Japan region. Partnering with key Retail partners
As a Client Success Manager, you will ensure the successful rollout of the Companys Connected Care products and services. Youll work closely with field sales teams and enterprise customers to address data privacy and information security concerns, facilitating
Job Description It’s an exciting time to join IFF’s Customer Service for Fragrances! We are looking for someone to join our talented team of 20 Customer Service dedicated representatives, coordinating the fragrance B2B supplies to all IFF customers. The
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business
Job Description : Working with Us Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what
職種 正社員 職務明細 Mediakeys is an international and independent group that creates, plans and buys communication & media solutions for leading brands around the world. We are looking for an Account Manager specialized in Client Success to
職種 正社員 職務明細 Midokura is seeking a Support/customer success engineer as a point of contact to guarantee the right level of customer success to satisfaction. We are looking for a highly motivated individual who is willing to learn new technologies
Data Center Customer Operations Engineer III / データセンターカスタマーオペレーションエンジニア III Equinix is the worlds digital infrastructure company, operating 240+ data centersacross the globe andproviding interconnections to all the key clouds and networks. Businesses need one place to simplify
Client Success Manager – Commodity Market Data Based in Tokyo, Japan About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting
Requisition ID: 200162 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What your role will be. Customer Relations Representative As a member of the Dealer Finance Centre (DFC) Team and
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
As a Customer Support Manager, you’ll be our front-line in supporting our customers. You’ll play a critical role in providing exceptional customer service and resolving inquiries. You will have the opportunity to learn about the ever-changing mobile app ecosystem
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
