Job Description Responsibilities: Prioritize customer satisfaction and deliver outstanding customer service to improve the overall customer experience Cultivate a customer-centric culture through mentoring team members Collaborate with team members and managers to exceed customer expectations, drive business operations, and continuously improve processes Act as
Job Description We’re looking for a Customer Support Team Lead to add some additional leadership power and experience to our Customer Support teams in our Tokyo office. This role is a unique opportunity to build a strong team, develop processes that put
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Required Vestas Offshore Service Readiness and Support Department, is part of the overall Offshore Service business in the APAC region, working closely with the Operational Service Team, Sales, Special Projects and Construction. Responsible for the service site setup, support, and preparation,
Work Schedule Other Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers
To achieve the business plan: •Operates and manages smooth and cost-effective operations related to Visions warehouse operation and domestic transportation •Lead vendor management and develop the effective 3PL model •Monitor KPI/SLA and work with team/vendors to improve the
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Do you enjoy a role in management? Are you interested in helping to shape a new solution in Japan About our Team Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across
Fleet Program Manager (In Service Team/Japan and Korea) - Tokyo, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000419985 Date Posted: 2024-04-15 Location: JPN - Tokyo, Japan Job Description Qualifications: (Japanese Follows) The In-Service Strategic Operations organization is seeking
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a variety of internal stakeholders to plan
Description •Drive process improvements in customer service operations, providing oversight and direction for process optimization of order management, inquiry management and communication with internal /external customers including outsourced day-to-day operations of MedTech Japan. •Collaborate with Customer Service operations team to achieve more
Work Schedule Other Environmental Conditions Office Job Description ポジション概要 best-in-classのサービス戦略を実行いただきます。 業務内容 システム導入計画、preventive maintenance (PM)スケジューリング、ハードウェアおよびソフトウェアのアップデート実行の管理 機器の稼働時間を最大化のため、サービス契約に従いタイムリーで効果的なサポートとサービスを提供する KPI、設置機器のパフォーマンス、ローカルサービスコストを理解し行動することにより当社のビジネスをサポートする チームメンバーの指導育成により顧客サポートにおける技術サービス体制を構築する。 顧客との関係を構築し営業担当者をサポートすることにより、顧客とのビジネスチャンスを開拓する スペアパーツの正確な記録を管理し、パーツが適切に使用され、コスト効率よく管理されるようにする 応募要件 電気・機械等工学部系、もしくはライフサイエンス（生命科学・理学・農学・医学・薬学等）系を専攻された方 診断薬もしくは医療機器業界におけるテクニカルサービスご経験 5年以上 体外診断用医療機器（IVD）/ 診療化学臨床化学検査システムに関する知識 海外チームとのコミュニケーションに必要な英語力 好ましい要件 フィールドサービスチームをリードした経験 その他求める経験 顧客との関係構築力を発揮した経験 KPIを中心としたデータ分析に精通し社内外関係者とのより柔軟なコミュニケーションを発揮した経験 サーモフィッシャーサイエンティフィックについて サーモフィッシャーサイエンティフィックジャパングループは、多様な製品とサービスを提供している革新的なサイエンスソリューション企業です。東京、横浜、名古屋、大阪、福岡などに拠点を持ち、バイオ関連機器、分析機器、計測機器、ラボ用製品、臨床診断用機器、研究・臨床検査試薬、クリニカルサプライチェーンサービス、医薬品開発・製造受託サービスなどを提供しています。 Technical Services Manager (Japan) At
Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365,
Job Summary Provides support by addressing customer requests, inquiries, and/or questions through email, phone, or live chat. Responsibilities Customer Support Provides support by addressing customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot, document, escalate, and
We are seeking a highly skilled and experienced Senior Project Manager to lead IT infrastructure projects in Tokyo, Japan. The ideal candidate will have a strong background in project management, with a focus on IT infrastructure projects.
Position Summary: Responsible for the development and analysis of contractual relationships including investigator grants including but not limited to drafting, negotiating, and finalizing agreements related to clinical trials and/or overseeing a Clinical Research Organization responsible for
