Account Services Manager / アカウントサービスマネージャー Description - アカウントサービスマネージャー(ASM)の職務内容 担当する顧客 日本国内でHP Indigo デジタル印刷機およびHPインクジェットデジタル印刷機を導入する顧客3社～5社程度。 主な役割 お客様とのコミュニケーション、技術課題の進捗管理、各種改善プロジェクト等の企画・立案・遂行、パートナーおよび国内外他部署との連携、サービスコストの管理、各種レポーティングまで、様々なタスクが含まれる。関係する社内の関連部門、グローバルの部署、社外の協力会社と連携を取りながら、お客様のオペレーショナルエクセレンス達成と成長を支援する。 また、担当する顧客以外においてもHPソリューションの提案、開発、提供などを行い、HPビジネス売上増へ繋げる。 業務内容オペレーショナルエクセレンスの達成と成長の支援 顧客担当者とのコミュニケーションおよび関係維持（工場（現場オペレーター、生産管理部門）、マネジメント、IT部門など） 各種技術課題の管理、および早期解決に向けた支援（エスカレーション等） 生産性（オペレーショナルエクセレンス）のモニタリング、阻害要因の分析 改善のために必要な教育やソリューションの提案、デリバリー支援 活動計画の立案、定期的な報告（社内およびお客様） 生産性向上ミーティングなどを企画し定期的にアップデートを行う プロジェクト管理 新台インストール、アップグレード、移設等のプロジェクトをプロジェクトリーダーとして遂行 国内外のインストールマネージャー、サービスマネージャー、エンジニア、営業、マーケティングなどと協調し、インストール計画を立案、提案を取りまとめ、お客様と合意する スケジュールに沿って必要なリソースを調整し、プロジェクトをデリバリーする。 プロジェクト進捗を社内外へ報告する。 問題が起きた際は適宜エスカレーションを行い解決に努める 残課題についてはパンチリストを作成し、進捗を管理、報告を行う ビジネス開発および営業サポート 新ソリューションの開発およびデリバリーのリード（以下は一例） 新規ユーザーに対する立上げ支援プロジェクト HP Indigoの特徴を活用したカラーソリューション 複雑な要件の加工機の調査および提案 ソフトウェア/ワークフローソリューションの活用提案、コンサル 営業サポート 専門的知見、経験を活かして特定ソリューションを必要とする商談の発掘および提案活動において営業を支援
Job Summary Provides support by addressing customer requests, inquiries, and/or questions through email, phone, or live chat. Responsibilities Customer Support Provides support by addressing customer requests, inquiries, and/or questions through email, phone, or live chat troubleshoot,
Global Enterprise Partners is looking for a IT Infrastructure Project Delivery/Manager to join my client in the FMCG industry here in Tokyo, Japan. This role is hybrid working style so this person must be located in or near
* We are seeking a fluent Japanese and business-level English-speaking EDC System Implementation Specialist with clinical programming expertise to join our biometrics specialized CRO client, partnering with Japanese pharmaceutical companies. This remote role offers a competitive
* Great role in asset management industry * Competitive salary and flexible working style Client Details * Our client is a leading gaishi Asset Manager * They provide a broad range of financial products and strategic solutions
The Sales Manager, reporting to the Sales Director Asia, manages an established account base and develops new accounts in the Industrial markets. The role focuses on achieving order intake targets, building a sales funnel through strategic planning,
* Great opportunity to work in a leading asset management firm * Opportunity to be a team leader Client Details * Our client is a leading gaishi Asset Manager * They provide a broad range of financial
Application Deadline: 08/22/2024 Address: 12545 Central Ave. Job Family Group: Retail Banking Sales & Service The mission of Premier Services is to help mass affluent clientele make real financial progress by understanding and planning for what comes next.
Grow Expert business and contribute to the oral health of consumers (patients) by strengthening marketing activities to experts (Dental Healthcare professionals). Work on 3 in 1 budget planning closely working as Expert Head, brand teams, cross
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
Description - External Role Summary The Manager, Business Unit HR, Johnson & Johnson Innovative Medicine Japan is responsible for partnering closely with business leaders and managers across the assigned Business Unit to oversee end-to-end people management processes primarily
The Area Security Manager (ASM), assigned with one of Pinkertons largest global clients, is a valued member of the clients Corporate Security team which manages all aspects of physical security at corporate locations and serves as a subject
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Job Description 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Controlling and all related tools. 2. Be the main responsible / interface between the defined business key users and the ISD
