Company Description Join TOMRA Recycling and help drive the circular economy At TOMRA Recycling, we develop industry-leading sensor-based sorting solutions that enable smarter resource recovery and a more sustainable future. Our technologies help customers maximize recycling
Your Contribution Plan and deliver product quality and reliability training for internal and external stakeholders Develop and maintain technical materials, including brochures and videos Monitor training KPIs and evaluate training effectiveness Serve as the main contact
This job requires Japanese language ability. JD is available in Japanese only. Customer Service Budget & Capacity Planner - Mercari 雇用形態:正社員 働き方:フレックスタイム制(コアタイムなし) 勤務地:六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。 組織・チームのミッション メルカリグループのカスタマーサービス組織は、株式会社メルカリおよび株式会社メルペイにおいて、個人のお客さま向けのカスタマーサポートと、より良いカスタマーエクスペリエンス(CX)の設計・運営を担う組織です。 また、AIをはじめとするテクノロジーを活用したCS変革(CS-AX)の企画・実行と、オペレーションの効率化と体験品質の向上を同時に実現することも実行していきます。2029年までにお問い合わせの大部分をAIにより解決させることを目指し、ユーザーにとってのエフォートレスな体験を追求していくこともミッションとしています。 本チームではメルカリグループが提供する全サービスのCS・Trust & Safety領域を横断。需要予測(コンタクト予測)から、キャパシティプランニングの作成、コストの予実管理や予算の作成などを主導しています。CS/TnS領域の業務基盤となる部分の設計を幅広く担い、進化し続けるプロダクトを支えています。
Corporate Access Services Associate Platform Solutions Execution Management (‘PSEM’) is the firm’s industry leading initiative in resourcing Millennium investment professionals globally across access, data, research, and technology. Corporate Access is part of PSEM and facilitates access to
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
Job Description: Business Overview Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and
Operating beyond the scope of conventional services or solutions engineering, Deployment Strategists function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the
Job Description : ROLE PROFILE Job Title: Assistant Manager - Customer Service (Team Lead) Level: 5B Location: Japan Reports To: VP, OM & CS – APAC, EMEA and NAM Secondary Department: GBS Customer Experience - OTC Operations
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and
Job Description: Business Overview The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Groups membership value and ecosystem of over 70 services. We believe that the mobile
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests
About The Opportunity We are building a rigorous, verifiable evaluation suite of Terminal-Bench tasks designed to test the limits of large language models on multilingual software challenges. Our goal is to measure multilingual robustness across prompt language effects,
Your mission Responsible for customer support for various types of wind turbine converters and electronics, on site or at the customers locations Repair, installation, commissioning and maintenance of frequency converters and individual parts on onshore and
Job Description: Job Description: Business Overview The FinTech Group Company provides various fintech (financial) services, including payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing a wide range
In this role, you will be responsible for: Designing service robot systems for real-world environments (e.g., homes, retail stores, and logistics sites). Planning and executing proof-of-concept (PoC) studies and field experiments in the service robotics domain. Selecting, improving,
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our
Purpose of the role Field Service team is responsible for providing frontline user and customers support to our fast-growing business in Japan. As Field Service Specialist, you will be responsible for proper diagnosis of any IT related issue,