企業概要 Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments
企業概要 Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments
ラピュタロボティクスについて: 私たちは、「Empathy（共感）」というコアバリューに基づき、「きつい」「汚い」「危険」な仕事を自動化し、人々がより知的で創造的な仕事にチャレンジできる社会を実現したいと考えています。世界でも最先端の制御技術および人工知能技術を活用した、ロボティクスプラットフォームやロボットソリューションの開発と、企業への導入・運用支援を行うことで、この社会の実現を目指しています。 これまでの資金調達額は100億円以上にのぼり、毎年右肩上がりの成長を続けています。30ヶ国以上から200名以上の多国籍メンバーが集まり、日本・インド・アメリカを拠点に事業を展開しています。 現在弊社では、ロボティクス革命のさらなる推進に向けて、熱い志と豊かな才能を持った仲間を募集しています。 主な役割と責任: フィールドエンジニアチームおよび外部パートナーの管理 24時間365日の運用サポート体制の構築・改善 顧客サイトのKPIモニタリングと改善施策の実行 顧客離脱リスクの予兆把握と能動的な対応 顧客経営層・現場責任者への定例報告と期待値調整 BA/DEと連携したデータ分析、ダッシュボード活用、根本原因分析 運用データに基づく拡張・アップセル機会の発掘 正社員と外部パートナーを組み合わせた最適なリソース戦略の策定 SLAを維持しながらのコスト最適化、Gross Margin・P&L改善 DeploymentからOperationsへの引継ぎ管理、UAT後の運用受入判断 運用フェーズにおける顧客窓口の一本化と安定運用体制の確立 Requirements Minimum Qualifications: 下記任意領域でオペレーションマネジメント/カスタマーサクセス/コンサルティング経験が 3 年以上 物流、倉庫自動化、工場自動化、マテハン、ロボット DX・ICT 関連のソフトウェア、ハードウェア、ネットワーク、システム開発、保守、運用 顧客とステークホルダーマネジメント: 複雑な顧客課題やエスカレーション対応において、社内外の関係者を調整し、沈着冷静に解決へ導く交渉力と政治的判断力。 日本語：ネイティブまたはビジネス上級レベル (N1相当) - 法人顧客との折衝が可能であること。 Nice-to-Haves: 英語力：英語コミュニケーションする能力、社内の多国籍チームとの協業が可能であること。 ベンダー/外注管理能力: 協力会社、または外部パートナー企業の管理・折衝経験 自動化/WMSの知識:
Customer Experience Manager Location: Tokyo, Japan ABOUT THE TEAM Rubrik Software Engineers are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do
What success looks like in this role: Job Profile Summary Ensures successful execution of client-facing company projects and services, meeting client expectations and business objectives. Oversees project planning, resource allocation and service delivery. Manages risks and resolves issues,
Career CategorySales & Marketing Operations Job Description Job Description BA＆I aims to become an engine of change for the entire commercial organization to provide the highest level of customer excellence, embodying the idea of To Serve Patients.
Description The CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and stakeholders. They will also provide clients with strategic insights based on their performances and
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider
Key Areas of Responsibilities Front office IT business analyst and project management that will partner with the Japan and global Equities business to ensure successful client requirements & on boarding & delivery. Responsible for gathering business requirements
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
Site Id Lead Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity,
Job Summary Join ERM’s APAC Talent Acquisition team as a Senior Specialist supporting recruitment across Japan and the wider APAC region. This role is responsible for end-to-end recruitment activities, including sourcing, screening, candidate assessment, stakeholder management,
What to Expect A great recruiter stands apart by excelling at talent identification, attraction and assessment, and by developing deep partnerships with the business and within HR. An extraordinary recruiter stands out by doing all of
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our