■Customer Success組織について マイクロソフトは、「Empower every person and every organization on the planet to achieve more.（地球上のすべての個人とすべての組織が、より多くのことを達成できるよ うにする）」という企業ミッションのもと、お客様の「デジタルトランスフォーメーショ ン」を支援することを最重要活動のひとつとして取り組んでいます。 「デジタルトランス フォーメーション」を実現するための手段として、クラウドをベースにした各種サービス をお客様に活用いただくことになりますが、こうしたサービスは、導入しただけではビジ ネス変革の目標を達成するのは簡単ではありません。 Customer Success 部門では当社のクラウドサービスを活用してお客様のビジネス変革を成 功させる、デジタルトランスフォーメーションの推進役としてお客様のビジネスおよび IT の意思決定者と共に価値を実現できるようご支援します。 ■Customer Success Account Managerの概要について Customer Success Account Manager (CSAM) は、ポストセールスに責任を持ちお客様の ビジネスやIT目標を理解した上で、 お客様との強固なリレーションシップの構築・成果 と価値実現を意識したサポートプログラムの提供計画策定と優先度付け・アカウント営業 チームなど他部署との密な連携による支援リソースのオーケストレーション・各種技術的
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects. Ability
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment
Associate Manager, Customer Solution Center - Technical Description - Job Summary • This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems. The role
#LI-KO1 As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are
Job Description: KEY ACCOUNTABILITIES -EHS, Compliance and Company Strategy 1. Ensure self behavior compliant to the regulations of EHS, HR and Administration, etc 2. Fully aware and implement the company strategy -Key Business Responsibility 1. Provide
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to
