Account Services Manager / アカウントサービスマネージャー Description - アカウントサービスマネージャー(ASM)の職務内容 担当する顧客 日本国内でHP Indigo デジタル印刷機およびHPインクジェットデジタル印刷機を導入する顧客3社～5社程度。 主な役割 お客様とのコミュニケーション、技術課題の進捗管理、各種改善プロジェクト等の企画・立案・遂行、パートナーおよび国内外他部署との連携、サービスコストの管理、各種レポーティングまで、様々なタスクが含まれる。関係する社内の関連部門、グローバルの部署、社外の協力会社と連携を取りながら、お客様のオペレーショナルエクセレンス達成と成長を支援する。 また、担当する顧客以外においてもHPソリューションの提案、開発、提供などを行い、HPビジネス売上増へ繋げる。 業務内容オペレーショナルエクセレンスの達成と成長の支援 顧客担当者とのコミュニケーションおよび関係維持（工場（現場オペレーター、生産管理部門）、マネジメント、IT部門など） 各種技術課題の管理、および早期解決に向けた支援（エスカレーション等） 生産性（オペレーショナルエクセレンス）のモニタリング、阻害要因の分析 改善のために必要な教育やソリューションの提案、デリバリー支援 活動計画の立案、定期的な報告（社内およびお客様） 生産性向上ミーティングなどを企画し定期的にアップデートを行う プロジェクト管理 新台インストール、アップグレード、移設等のプロジェクトをプロジェクトリーダーとして遂行 国内外のインストールマネージャー、サービスマネージャー、エンジニア、営業、マーケティングなどと協調し、インストール計画を立案、提案を取りまとめ、お客様と合意する スケジュールに沿って必要なリソースを調整し、プロジェクトをデリバリーする。 プロジェクト進捗を社内外へ報告する。 問題が起きた際は適宜エスカレーションを行い解決に努める 残課題についてはパンチリストを作成し、進捗を管理、報告を行う ビジネス開発および営業サポート 新ソリューションの開発およびデリバリーのリード（以下は一例） 新規ユーザーに対する立上げ支援プロジェクト HP Indigoの特徴を活用したカラーソリューション 複雑な要件の加工機の調査および提案 ソフトウェア/ワークフローソリューションの活用提案、コンサル
Associate Manager, Customer Solution Center - Technical Description - Job Summary • This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems.
We are a DX medical company start up with backing from our parent company, well known in the medical field. We are digitalizing the medical experience for families and people who live far away from each
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Job Description Summary of job scope: We are seeking a Machine Learning Engineering Paid Internship, with a growth mindset, to work closely with cross-functional business teams adopting agile ways of working, to create business values and
Our network of global Microsoft Technology Centers (MTC) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Req ID: 283231 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s
Job Description Summary OCP Project Specialist(*1)は在庫の最適化、グローバルシステムツールの導入プロジェクト、 需要分析などのグローバルやローカルの取り組みを主導・推進する役割を担う またこの役割は、顧客納期遵守のためにグローバルの工場と連携してCCS製品(*2)を 調達するCCS OCPチームのメンバーを管理する *1 : OCP = Order Control Point、工場発注・在庫管理部署 *2 : CCS = Clinical Care Solutions、超音波製品・麻酔器製品 GE HealthCare is a leading global medical technology and digital solutions innovator. Our
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Job Description Summary A Lead Option & Upgrade Digital Product Specialist in Lifecycle solutions’ service marketing team is a key strategic position responsible for defining market and value propositions, articulating specifications, developing commercial strategy of solutions
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven City —
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to
