私達カスタマーサービス＆サポート部門は、マイクロソフトと有償サポート契約を締結されたお客様を中心に、高い技術力を軸にハイレベルなサービスを提供することを主な業務としております。単純に技術支援にとどまらず、お客様のビジネスの成功を通じてより密接なマイクロソフトとのパートナーシップの構築に貢献することが私達のミッションです。 パートナー テクニカル アドバイザーのミッションは、マイクロソフトの製品サポート業務を行うデリバリーパートナーのチームに対して、ビジネス、技術の面であらゆる支援を行い、サポート エンジニアの成長を助け、お客様に最高のサービスを提供することです。 そのバックエンドでは、マイクロソフト社内の各種担当者や製品開発部門など世界中のエンジニアと、最高のサービスを提供するために協業します。また、品質向上のための米国開発本部へのフィードバックなどQA対応以外の責任も持ちます。 マイクロソフトの様々なテクノロジーに触れ、自身の技術力を向上させながら、デリバリー パートナーのチームをマネージするリーダー的な役割です。サポート エンジニアとしてのご経験、サプライヤー マネジメントのご経験をお持ちの方、リーダーとしてチームを成功に導く意欲をお持ちの方からのご応募をお待ちしております。 Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth
Why this job matters In this role you manage a set of accounts by creating success plans and executing against them putting the customer first. They regularly check-in with the customer, understand the customers industry, business,
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English Follows Japanese 本ポジションの目的 セールスサポート担当者として、国内機関投資家営業のサポート及び、既存国内機関投資家のクライアントサービスを行うことが本ポジションの目的です。 主な業務内容 機関投資家向けクライアントサービスの提供 クライアントサービスのための社内コーディネーション 機関投資家への営業活動サポート 円滑に業務が行えるように管理事務を行う 応募資格 四年制大学卒業以上 5年以上の日本でのアセットマネジメント業界での就業経験 クライアントリレーション管理の経験（特に、主要な年金顧客への経験） 公的年金・企業年金のマーケット知識及び、業界知識を持っている方 基本的な機関投資家向けの資産運用商品の知識 英語力あれば尚可(社内のIT・PC環境は全て英語になる為) 日本語: ネイティブレベル 求める人物像 正確性を重視する 質の高い仕事をタイムリーに行うことができる方 アセットマネジメントビジネスに興味をお持ちの方 チームプレイヤーである方 Purpose of Role: As Sales Support, to provide client services and also
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