【プロジェクト紹介】: グローバルで展開しているオンサイトサポートの日本法人対応となります。グローバルチームと連携しながら、日本法人のユーザからの問合せ対応、PCライフサイクル管理等を行います 【仕事内容]: 日本語での以下のITサポート業務 PC/プリンタ等のアップデートや障害対応 PCのMACI (Move, Allocate, Change and Install) ファイルサーバ、LAN等の保守 ビデオ会議システム保守 アンチウィルスSW保守、対応 ソフトウェア配布 iPhone/iPad/Android等のモバイル機器運用管理 ITSMツールでのチケット管理、エスカレーション ベンダーコントロール/オフショアとの連携 ユーザトレーニング 資産管理/調達、廃棄 定期レポート オフショア等他チームとの連携、会議参加 社内会議、研修への参加、情報提供 新製品の調査や意見提起 Requirements 【必要条件】: デスクサイドサポート経験年数3年以上 ITILプロセスやITSM toolの利用経験 ADおよびNetworkの基本的なスキルと経験 【歓迎条件】: SCCM/MDM等のサーバツール活用経験 ITIL資格または、ITSMプロセスの知識 MCSE or MCP資格
As an IT support, you will work with a small team of IT engineers and will ensure smooth support of day to day technical operations of trading floor which will be the core component of your role, with
As a Desktop Support Technician you will provide technical assistance, support and advice to users. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to
Overview: As an Application operation & Maintenance support (AMS) for SAP commerce Cloud Project, your primary responsibility is to ensure the smooth functioning and continuous improvement of the e-commerce project You will provide technical support, resolve issues, and
Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Tier 2 Escalation Specialist at Smartsheet Tokyo, Japan Smartsheet is looking for a Support Specialist in Japan who will be responsible for tackling complex technical issues. Successful individuals in this role will enjoy troubleshooting, testing, and documenting
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
RSA - Technical Support Engineer 2 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Responsibilities encompass collaborating with client IT design teams and Level 1 Service Desk to deliver support for fundamental infrastructure and desktop technologies standard to the clients operational setup. Additionally, the role involves hardware asset management, overseeing the
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
Job Title Support Engineer Job Title Support Engineer Location The role is situated in Tokyo, Nihonbashi, or Narita International Airport. You will have on-the-job training at Narita Airport for at least three days a week in the initial
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
Organization & Role Customer Service Engineer with robotics experience Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression? Could you see yourself providing technical
職種 正社員 職務明細 【About Catalina Marketing Japan】 Catalina has influenced shopper behavior by delivering personalized ads. We help CPG Brands, Retailers, and Agencies optimize at every stage of planning, execution, and measurement based on insights extracted
職種 パートタイム(契約) 職務明細 フィデル・テクノロジーズ株式会社(2001年設立)は、東京に拠点を置き、テクノロジー、ローカリゼーション、バイリンガルスタッフィングサービスとソリューションを、グローバル企業および日本の中小企業に提供するラングテックコンサルティング会社です。日本市場への参入、ITサービス(ソフトウェア開発、製品開発・導入、インフラサポート)、ローカライゼーションサービス、人材派遣など、フィデルは日本における最も信頼できるパートナーです。 Fidel Technologies KK (since 2001) is a Tokyo-based LangTech Consulting firm & offers Technology - Localization - Bilingual Staffing services & solutions to global as well as SME Japanese clients. For Japan
We are seeking a skilled and dedicated Bilingual Japanese - English Deskside Support Specialist to join our IT team. In this role, you will provide technical support and assistance to our employees, ensuring smooth and efficient operation of