Are you passionate about managing a team and driving innovation in data management? Are you motivated by advising and supporting key stakeholders to make sound decisions? If yes, you are the Data Group Manager we are
役割と責任: 電話、Eメール、チャットによるテクニカルサポートの対応、診断、解決、追跡 SLOで定義されたレスポンスと解決スピードを維持する 高い顧客満足度を維持し、90%のケースで品質基準に従うこと 既存のトラブルシューティングツールとテクニックを使用して、問い合わせ内容の根本原因を特定し、顧客向けの根本原因評価を提供する 内部分類クエリを実施し、問題のクラスと予防措置を文書化し、さらに遡って分析する 製品エンジニアリングチームへの問題報告、ドキュメント作成、手順書作成、複雑な製品バグに対する望ましい動作や再現手順書の作成、コードレベルでの解決策の提案、バグを解決に導くためのエンジニアのサポート。業務上必要なコミュニティ管理業務を行う アーキテクチャ設計に関する顧客固有の要件を含むケースを取り上げ、特定の製品（または製品機能のサブセット）に限定したソリューションを提供する プロジェクトのタイムラインを遵守し、リリースの成果物を作成する 設計/コードの問題のデバッグに参加し、根本原因を特定する Roles and responsibilities: Technical support response, diagnosis, resolution, and tracking via phone, email, and chat Maintain response and resolution speed defined by SLO Maintain high customer satisfaction
About the job The Red Hat Consulting Department is looking for a Senior Consultant for Telecom businesses to join us in Tokyo, Japan. In this role, you will provide technical leadership and architectural guidance to customers on the
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60
Are you driven to design spaces that spark creativity and foster collaboration? CIC seeks a visionary Design Lead to join our team, transforming commercial interiors into dynamic, multi-purpose environments. With 4-5 years of experience, bring your
Company Description Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 8 years ago,
Global PaaS vendor with 99% renewal rates. Covering solutions ranging from HR to CRM - entire platform able to integrate seamless for ease of access and next-level aftersales support. Job Responsibilities * Assist sales in the qualification
Be part of something revolutionary We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping
Roles and Responsibilities: Responsible for Fit-Gap Analysis to replace JDE with SAP AFS for PTP and OTC Processes. It is required to understand the existing PTP process design in JDE and check if they canbe moved
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and
Location： Shiodome HQ Division： Business Transformation Dept. Job level： Manager Report to： Group Manager Contract type： Full time Roles & Responsibilities ・As a Technical lead, Lead the Business transformation to design, build/development and implementation of global solution adopting
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way
Roles and Responsibilities: Client Management: Assume the role of overall in-charge for the project, operating from Onsite (Japan) Act as the primary contact point for the customer, establishing strong relationships and understanding their requirements Dedicated customer
Key responsibilities of the role To maintain ground-breaking propositions for L&H Solutions and support the next wave of client growth with our SaaS offerings, we are looking for a client solution architect in Japan who is passionate about
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
As a Senior Consultant you will assist client throughout the project to improve their After Sales Supply Chain business and collaborate closely with cross-functional teams and clients to make sure the project stays on track for a
RSA - Technical Support Engineer 2 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
