Job Description: Business Overview The Ad & Media Company is committed to the overall development of the Rakuten Group, aiming to make Advertising the fourth pillar of the group, following EC, FinTech, and Mobile. Within the
Job Description: Business Overview Since its founding in 1997, Rakuten has expanded its business scale centered on its shopping mall business Rakuten Ichiba and credit card business Rakuten Card. It has also successfully launched a new
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients
Job Description: Business Overview The Rakuten Groups basic management philosophy is to empower people and society through innovation. Rakuten Group offers more than 70 diverse services, including the online shopping mall Rakuten Ichiba, e-commerce services such
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
Job Description: Business Overview The Commerce Company provides a wide range of services centered on internet-based shopping, lifestyle, and leisure offerings, all designed to make daily life more enjoyable and convenient. Among these, Rakuten Ichiba stands
Job Description: Business Overview The Rakuten Group offers over 70 diverse services globally, spanning E-commerce, travel, and digital content, as well as FinTech services such as credit cards, banking, securities, electronic money, and smartphone payment apps.
Job Description: Department Overview Rakuten Travel Experiences is a department responsible for operating “Rakuten Travel Experiences,” a rapidly growing new business within Rakuten Travel. Since the service launched in December 2021, we have been providing unforgettable
Job Description: Business Overview Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba”, online travel service “Rakuten Travel”,
Job Description: Business Overview In a group that develops a variety of businesses, including Internet-related businesses centered on e-commerce, finance, and telecommunication-related businesses, the advertising business utilizing IDs, data, and media plays an extremely important role
Job Description: Job Description Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such
Job Description: Job Description: Business Overview Overview What is Rakuten Fashion? While Rakuten Ichiba is a mall-style platform where sellers can freely sell their products, Rakuten Fashion is a direct-sales business model where Rakuten manages everything
Job Description: Job Description Business Overview Rakuten Groups fundamental management philosophy is to empower people and society through innovation. With over 70 diverse services, including e-commerce services such as Rakuten Ichiba and Rakuten Travel, financial services
Job Description: Business Overview Rakuten Groups fundamental management philosophy is to empower people and society through innovation. At the Commerce & Marketing Company, we operate services with industry-top-level share, such as the internet shopping mall Rakuten
Job Description: Business Overview Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba, online travel service “Rakuten Travel”,
ディレクター 、フランチャイズ パフォーマンス＆オペレーション サポート日本＆ミクロネシアとして、あなたはシニアレベルのリーダーであり、フランチャイズホテルの運営、顧客体験、ロイヤリティ、およびコマーシャルパフォーマンスの向上に加え、DOP（Director of Operationsオペレーション・ディレクター）を通じて日本およびミクロネシア全域のホテル全体に対する運営支援を担当します。 この役割は、以下の2つの要素に分かれています： 1. フランチャイズ・サポート：この役割は、特に以下の分野において、大規模かつ測定可能なパフォーマンスの 向上を推進することを目的としています： 1. ゲスト・ラブ・スコア 2. ロイヤリティ・プログラムの認知度および加入者数 3. ゲスト満足度指数（ソーシャルメディアのスコアを含む） 4. 主要競合他社とのRevPAR指数比較 5. フランチャイズの総支配人およびオーナーにとって信頼できる業績向上パートナーとしての役割を果たします 2. 運営支援：マネージドホテルを統括するオペレーション・ディレクターとの重要な連携窓口として機能し、 ポートフォリオ全体における方針の整合性、明確性、および規律ある実行を確保します。 日々の業務 フランチャイズの業績と顧客体験 • 「ゲスト・ラブ」、GSI、評判スコア、 ロイヤリティ指標など、主要なフランチャイズ業績指標の推移を管理する。 • フランチャイズホテルをセグメント化（高業績、成長中、リスクあり）し、的を絞った拡張可能な 業績改善策を展開する。 • フランチャイズポートフォリオ全体で、ブランド基準とサービス文化が一貫して定着するよう確保する。 • 監査・レビュー・評価後のアクションプランを確実に実行に移し、持続的な改善を実現する。 ロイヤリティおよびブランド基準の定着