■Customer Success組織について マイクロソフトは、「Empower every person and every organization on the planet to achieve more.（地球上のすべての個人とすべての組織が、より多くのことを達成できるよ うにする）」という企業ミッションのもと、お客様の「デジタルトランスフォーメーショ ン」を支援することを最重要活動のひとつとして取り組んでいます。 「デジタルトランス フォーメーション」を実現するための手段として、クラウドをベースにした各種サービス をお客様に活用いただくことになりますが、こうしたサービスは、導入しただけではビジ ネス変革の目標を達成するのは簡単ではありません。 Customer Success 部門では当社のクラウドサービスを活用してお客様のビジネス変革を成 功させる、デジタルトランスフォーメーションの推進役としてお客様のビジネスおよび IT の意思決定者と共に価値を実現できるようご支援します。 ■Customer Success Account Managerの概要について Customer Success Account Manager (CSAM) は、ポストセールスに責任を持ちお客様の ビジネスやIT目標を理解した上で、 お客様との強固なリレーションシップの構築・成果 と価値実現を意識したサポートプログラムの提供計画策定と優先度付け・アカウント営業 チームなど他部署との密な連携による支援リソースのオーケストレーション・各種技術的
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Job Description We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC), starting on 22nd July 2024/
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
Summary Posted: May 17, 2024 Role Number: 200551888 Japan Assisted Sales Senior Manager is responsible for the leadership, development & commercial success of the Retail Customer Care (RCC) teams within the Japan region. Partnering with key Retail
LSEG Data and Analytics equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions
Location(s): Japan City/Cities: Tokyo Travel Required: Relocation Provided: Job Posting End Date: May 30, 2024 Shift: Job Description Summary: The Coca-Cola Company is looking for a Senior Manager, Customer and Commercial Technology to lead and implement Customer and
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
The Customer Success Manager (CSM) plays a key role in enhancing the customer experience by ensuring that the customers business objectives are achieved through full utilization of our solutions. The scope includes a broader set of solutions (Desktop, Feeds,
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
The Role: Our Client Support Representatives combine a thorough understanding of the product suite, investment knowledge, and a strong dedication to our customers to help clients maximize their returns on investments. They thrive on quantitative challenges to
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 300 employees representing 22 nationalities,
We are looking for a Customer Success Manager (CSM) to join us in Tokyo! As a subject matter expert of our Risk Intelligence solutions post-sale, you will help to differentiate customer experience and lead a successful customer adoption, retention
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with
Our Customer Operations team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity savants who are passionate about investing in our customers’ success. We help customers with questions, feature requests, and
