Business Escalations and Advanced Technical Support Manager Description - Job Summary • This role is responsible for managing a team focused on well-defined, limited-scope activities and ensuring adherence to organizational policies and procedures. The role oversees the
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For
Getinge には、行動に導く情熱があります 情熱的な社員と多様なチームとキャリアに参加し、人として、専門家として、共に成長しましょう。 Getinge は、すべての人と地域社会が最善のケアを受けられることに情熱を持ち、臨床結果を改善し、ワークフローを最適化することを目的とした病院とライフサイエンス関連機関向けの製品およびソリューションを提供しています。 日々、私たちは、お客様にとっての真の違いを生みだし、より多くの命を救うために手を取り合っています。 感動的なキャリアをお探しですか? ここにあります。 配属: ※配属オフィスは、ご希望・お住まいを考慮し、東京・神戸のいずれかに決定します。 サービス事業部 アキュートケアセラピー(集中治療・心臓血管外科/ACT)部門 担当製品はIABPや麻酔器等、循環器・集中治療室向けの製品。 Activity: 顧客及び外部(協力業者)対応 ・コールセンター連絡のコールバック対応 ・コールセンター連絡の訪問調整 ・修理・点検・保守・保全作業における見積作成および提出 ・顧客クレーム対応とエスカレーション ・製品品質問題の収集と報告・点検・保守提案実施 ・アンケート配布 ・導入機器の継続的な安全性を監視する ・機器の維持管理における顧客からの要望等に対応する。必要な場合はマネジャーの策定する解決策にしたがい実行する ・テクニカルサービスの提供を通じ、顧客担当者との良好な関係を構築する ・担当エリア・施設における機器の稼働状況を把握する 事務作業、管理、連携 ・修理・点検・保守・保全作業および受付記録、サービスレポート作成、保管 ・工具の管理、計測機器の校正対応、管理 ・修理・点検時の売上処理 ・担当施設の売上報告、メンテナンス状況の把握 ・割り当てられたサービスパーツの在庫を管理する ・製品導入の際にはセールスorマーケティング部門と連携し顧客へその使用方法を説明する Knowledge/Skills/Experience: 普通自動車運転免許 下記のいずれか必須 ・何らかの機器メンテナンスの経験
Key Account Manager Do you enjoy consultative sales and managing various accounts in a global company? Do you want to work for a business that values risk-taking, curiosity and a diverse approach to solutions? About the Role
Johnson & Johnson Innovation, a part of Johnson & Johnsons Family of Companies, is currently recruiting for a Senior Manager / Associate Director, Early Innovation Partnering to be based in Tokyo, Japan. Johnson & Johnson (J&J) is
Manager, Retail Merchandising, Calvin Klein Womens POSITION SUMMARY: Responsible for merchandising activities coordination for Calvin Klein Brand PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: • To manage purchases, inventory and delivery status of merchandising for Calvin Klein apparel and
Company Description AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Purpose & Overall Relevance for the Organization: Drive an effective and efficient brand activation across all Originals, Basketball, Skateboarding and Statement categories in country /cluster with full alignment between the global Brand Activation and country Business
Be part of something bigger! As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be
Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers
Company Description Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our
Company Description Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. Were a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists,