オンライン試験とカスタマーエクスペリエンス・アシスタント募集 人材アセスメント運営の効率化とお客様への卓越したサービス提供を推進しませんか? 現在、オンライン試験およびカスタマーエクスペリエンスアシスタントを募集しています。試験の公平性を確保しながら、最高水準のサポートを提供していただきます。 アジャイルなチームの一員として、PeopleCertのグローバル認証サービスの効率と品質向上に貢献していただきます。あなたの力で変化を生み出しましょう! 主な職務内容 カスタマーサービス メール、チャット、電話など各種コミュニケーションチャネルを通じて、受験者、試験センター、その他関係者に優れたカスタマーサービスを提供 問い合わせ対応、問題解決、認定プロセス全体におけるポジティブな顧客体験を実現 オンライン試験監督 試験センターまたはオンラインプラットフォームにおける認定試験の安全かつ公正な実施を監督 試験規則およびプロトコルを遵守し、認定プロセスの正当性を保持 試験中に発生する技術的または手続き上の問題に対応 バックオフィス試験業務 試験登録、スケジューリング、結果処理に関する事務作業を実施 システム内の記録を正確かつ最新の状態に保ち、規定手順や基準を遵守 部門横断的なチームと連携し、プロセスの効率化と運営の最適化を推進 その他業務 チーム環境で効果的に働き、他チームと連携して最良の結果を達成 柔軟かつ適応力のあるカスタマーセンター思考を持ち、PeopleCertの多国籍事業とグローバルオペレーションを支援 常に「品質・情熱・誠実・革新」の企業価値観に則った行動を実践 応募資格・スキル要件 学士号取得者は尚可 類似業務での経験があれば尚可 人材評価、研修、資格試験業界での経験があれば優遇 顧客満足への高い情熱 日本語力: ネイティブレベル、顧客対応が可能なこと 英語力:ネイティブレベルまたはC2レベル相当(LanguageCert C2 LTEまたはC2 IESOL取得者歓迎)。その他言語力も尚可 高度なPCスキル 優れた対人能力、口頭および文書によるコミュニケーション能力 自主性があり、組織力に優れ、柔軟かつ高い業務量・短納期環境に対応できる方 24時間体制のシフト勤務(夜勤・週末・祝日勤務を含む)に対応可能な方 在宅勤務(Home
Job: To provide trainings to Japanese learners using our own method and teaching material. Prepare and study the teaching materials before the lesson starts Provide corrective feedback during the lesson Create a lesson memo at the
Job Description: Business Overview Rakuten Group’s core management philosophy is to empower people and society through innovation. In Japan alone, we serve more than 100 million customers (more than 1.6 billion globally) through over 70 diverse
About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first,
About BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first,
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay,
*Further details on selection to be announced in September 2026 *This is a 2027 summer internship opportunity for Bachelor/Masters degree students graduating in 2028. 【Application Process/応募フォーム】 1. Please submit your English resume with a 1 paragraph
*Further details on selection to be announced in September 2026 *This is a 2027 summer internship opportunity for Bachelor/Masters degree students graduating in 2028. 【Application Process/応募フォーム】 1. Please submit your English resume with a 1 paragraph
Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A
本ポジションは日本語JDの用意がありません。 Product Engineer, Backend(Shops) - Mercari Employment Status: Full-time / Contract / Intern / Part-time Work Hours:Full Flextime (no core time) / Eight hours + one-hour break per day / Shift Office: Roppongi, Osaka, Fukuoka For
Netflix is one of the worlds leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play,
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
Community Manager (Southeast Asia Market): Side International Japan is looking for a Community Manager who is passionate about digital communities and has a strong understanding of social media trends across the Southeast Asia market. If you
About BoostDraft BoostDraft is reinventing legal drafting with a local Microsoft Word add-in that automates tedious formatting and elevates lawyers’ day-to-day work. Founded by MIT and Stanford alumni, we’ve grown to 10,000+ paying users and earned
Overview Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization,
Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. Your mission, roles and responsibilities Our Intellectual Property group organization is looking for a Patent Engineer (M/F) for the IP
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in business, marketing, or consulting. Ability to communicate in English and Japanese fluently to interact with local stakeholders. Preferred qualifications: Experience building a book
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect
Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there